Privacy Policy | Island Glass & Mirror

PRIVACY POLICY

Privacy Policy

Effective Date: 01/01/2026

Island Glass & Mirror (“Company,” “we,” “our,” or “us”) operates the website https://islandglassandmirrors.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By using our Website, you agree to the collection and use of information in accordance with this policy.


1. Who We Are

Island Glass & Mirror is a glass and mirror service company providing residential and commercial glass services.

Website address:
https://islandglassandmirrors.com

If you have questions about this Privacy Policy, you may contact us at:
📧 sales@islandglass.net
📞 604 272 9601
📍 110 – 11120 Hammersmith Gate,
Richmond, BC, V7A5J1


2. Information We Collect

We may collect the following types of information:

Personal Information

When you:

  • Fill out a contact form

  • Request a quote

  • Call or email us

  • Leave a comment (if enabled)

We may collect:

  • Name

  • Email address

  • Phone number

  • Address (if provided for service estimates)

  • Any information you voluntarily submit

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

This information helps us improve our website performance and security.


3. Comments (If Enabled)

If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service. You can review Gravatar’s privacy policy at: https://automattic.com/privacy/.

Approved comments may display your name and profile picture publicly.


4. Media

If you upload images to the Website (if applicable), avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the Website.


5. Cookies

Our Website may use cookies to improve user experience.

Cookies may be used to:

  • Remember user preferences

  • Improve website functionality

  • Analyze traffic and performance

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies may last up to one year.

You can disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.


6. Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, maps, or images). Embedded content from other websites behaves the same way as if you visited those websites directly.

These third-party sites may:

  • Collect data about you

  • Use cookies

  • Monitor your interaction with embedded content

We are not responsible for the privacy practices of third-party websites.


7. How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Provide glass and mirror services

  • Communicate with you about appointments or services

  • Improve our Website

  • Prevent fraud or misuse

We do not sell, rent, or trade your personal information to third parties.


8. Who We Share Your Data With

We may share information with:

  • Website hosting providers

  • Spam detection services

  • Analytics providers (such as Google Analytics, if used)

  • Service providers necessary to operate our business

If you request a password reset (if accounts are enabled), your IP address may be included in the reset email.

We only share data when necessary to operate our business or comply with legal obligations.


9. How Long We Retain Your Data

  • Contact form submissions are retained for customer service purposes.

  • Comments and their metadata may be retained indefinitely.

  • User account information (if registration is enabled) is stored until the user deletes the account or requests removal.

We retain data only as long as necessary for business, legal, or security purposes.


10. Your Data Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Request a copy (export) of your personal data

To exercise these rights, please contact us at:
📧 [Insert Company Email]

We may retain certain information if required for administrative, legal, or security purposes.


11. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure. We cannot guarantee absolute security.


12. Children’s Privacy

Our Website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.


13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.